Instrument Technical Support Request
Owners of our instruments can make official technical support service requests.

Scientific Instrument Service Request Form
As a scientific instrument owner, your service request will be forwarded to our Thermo Scientific* Service Engineers for quick resolution and you will be contacted regarding your inquiry within the next business day or sooner.

Scientific Instrument e-Knowledge Base
Learn the latest maintenance tips and other relevant information on your Thermo Scientific* instrumentation by accessing our knowledge bases, your central repository for comprehensive online technical information for your instrument.

Cell Culture Process Optimization
A portfolio of services, products and technologies for defining a new bioprocess, or optimizing an existing one.

RNAi Global Initiative
Established in 2005, the Thermo Scientific* RNAI Global Initiative is an unparalleled forum for users of whole-genome siRNA screening libraries to share best-practice, establish experimental standards, and accelerate the progress and utility of RNAi-based discovery.

Support request forms are not available.

Related training & education services are not available.